When it is time to schedule the appointment our client service representative will ask for your preferred appointment times and dates. If possible it is often helpful to have a few dates and times available. We will always do our best to work with you to find a time that is best for you and your family. We recommend calling us in advance whenever possible. We do realize that many times appointments are needed immediately and we do our best to be available for same day appointments. We do allow you to cancel your appointment at no charge (prior to the arrival of the doctor) if needed. We do ask that you give us 24 hours notice should you decide to cancel or postpone the appointment. When scheduling the visit we will ask you about aftercare wishes for your pet. You do not need to have made a decision at this time. We are always happy to discuss available options with you.